I have a gateway so naturally I have had some issues but the last few months things seem pretty good. The callback feature has been on the 3 or 4 times that I called. They booked a tech for a week after the call. The tech was great and 10x better than the original installer. All he ended up having to do was move the box to the basement and it fixed a whole bunch of issues and seems way faster now.
Sorry to derail the Debbie Downer thread but the tech was so good and explained everything that they deserve some positive feedback for a change.
|