[lucid]

I really hate the voice-prompted automated services (I don't even know what you really call those things). I'd rather 'press 1, then press 2' than have a one-sided conversation with a machine that keeps coming back with "I'm sorry, I didn't get that. Can I help you add money to your account?"... "If you want to add money to your account, say account balance." ... "I'm sorry, I didn't get that. Did you say account balance?" Argh!!!

Also, cell phones going off in the middle of class. It's rude, and disruptive. If you can't live with it off for an hour (and I understand that sometimes, there may be reasons why you can't turn it off), at least put it on Silent or Vibrate.