Quote:
Originally Posted by Finner
Well my gateway seems to have died.
I turned it on yesterday morning, made the regular whirring noise it normally makes when it downloads the guide but just kept going and going, then a red light on the front of the gateway starts flashing. Portal says it cannot connect to gateway.
Shaw is going to be 2 weeks to come out....so now i need to call and figure out how to get rebated for 2 weeks (especially with NFL sunday ticket).
The service call time is totally unacceptable in my mind. I won't leave over it, but two weeks for in the case of internet (which i still have), required service for work, etc. is just brutal.
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Try taking your portal to a retail location for exchange, if that is an option.
Join Shaw friends and use the chat feature you may get answers quicker.
http://www.shaw.ca/shawfriends/