Quote:
Originally Posted by CKPThunder
It really depends on who you get at the Genius bar. Took our 3Gs to Market Mall cause the touchscreen wouldn't respond. All they did was reset to factory default and then said I could get a replacement for $179. Made a reservation right afterwards for Chinook for a 2nd opinion and the guy I got there took the phone apart and reconnected the screen and voila it was good to go. Said that both screws were broken though and it would cost $109 to replace the screen but I figure the phone should last long enough for an upgrade in a few months.
Not all genius's are alike so it really doesn't hurt to keep trying.
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I will second this. My sister in law took in her phone and they said it was $169 or whatever the standard replacement fee if. She ended up buying a 4 and gave the old one to my wife so she could pay to get it fixed and replace her old BB. Wife brought it in and the guy replaced the whole thing for free, her sister was furious that she didn't try again for a different guy.
It makes sense from a business perspective too, this experience means that I will not likely buy a phone that is not an Apple product in the near future.