According to the tracking, my unit is on step 3.
Quote:
Step 1 Request
November 22, 2011: Product received
Step 2 Service
November 22, 2011: Issue identified
Step 3 Return
November 22, 2011: Product replacement pending
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It is interesting that they didn't show it as received until a week after the unit was shipped back to them, but they were probably inundated.
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—Bill Clinton
"The greatest obstacle to discovery is not ignorance--it is the illusion of knowledge."
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