Quote:
Originally Posted by ken0042
So did all of you guys get calls and or letters from Bell? Or did any of you call in? I haven't heard anything yet which is why I am wondering.
Also, did they indicate a timeline to have to return the old receiver? I know when they replaced a 9242 under warranty for me I only had 30 days to return it, and I missed the deadline and had to deal with being charged and then having the charge refunded. (Which did go well considering it was Bell.)
I'm just doing a 6100 to 6131 swap so I am not in a hurry; just with Christmas and everything I could see it taking me longer to get things done.
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They told me that they sent out a letter with my invoice but I never got one. I just happened to be phoning in about the PVR not working on my 9242 when the rep told me about the swap going on with the 9200's. I was not pleased to find out about my one receiver not being elibiligle but glad it got sorted out. Bell had become more customer friendly in the past 2 years or so.