Quote:
Originally Posted by GreenLantern2814
Yeah, while paying $150 bucks for a hardware upgrade. Then pay an extra 99 bucks or 200 or whatever your new phone costs, and all of a sudden, your upgrade is costing you upwards of 300 dollars.
|
I didn't pay $150 bucks for a hardware upgrade, neither did my wife who got a new iPhone 4S.
And so don't buy the phone from the carrier. Buy it outright somewhere else, no upgrade fee. (Of course the phone'll cost $5-600 then, so seems like you're saving $ still)
Quote:
Originally Posted by GreenLantern2814
Say I've been with a carrier for two years. I want a new phone, but I don't want to switch carriers. The right way to treat long-time customers is not to say 'Oh you can have the Galaxy S2... But not before you give us 250 bucks to let you out of your contract and re-up for another three years so you get the phone at a discount'.
|
My carrier doesn't do that, I got a new phone at the new phone price of $199, and I actually got it for mostly free because I'd earned enough credits in the two years to pay for the phone.
Yes I had to sign a new 3 year contract, but that's how carriers subsidize selling an $600 phone for $200. Would I prefer a 2 year contract, sure, but I don't see that as a terrible thing as I've been with my carrier and happy for like 12 years. 3 years vs 2 years in other countries isn't such a huge thing that it needs an #occupyrogers.
Quote:
Originally Posted by GreenLantern2814
The right way to treat your customers is to go 'You know what... your use of the phone is how we make our money; we don't make much selling the actual devices, and they're all subsidized anyway. Have an iPhone, or a Galaxy S2, whatever. We appreciate your business, and hope this experience encourages you to stay with Bell/Rogers/Telus for a long time'.
|
They're subsidized by the subscription, if they gave people a phone without needing a contract then they'd lose money, which isn't a very good business model.
Unless you're suggesting that Apple sells iPhones to carriers for $150 instead of $600 out of the goodness of their hearts?
Quote:
Originally Posted by GreenLantern2814
And if a wireless company ever did that, I'd be a customer for life.
|
You'd be a customer until they went under.
Don't get me wrong, I think the carriers do overcharge, but they still need to make money. Selling a phone for a $300 loss isn't going to get you far.