Thanks Shaw, you've made the decision for me to can you.
Got my bill today, with an issue that's been plaguing my account STILL not fixed, after talking to four different people since August, the last three assuring me that they've corrected it.
My bill is now at 400-something dollars. I've just been paying what they say (customer service people, not what the bill says) every month, and I suppose any day now I can expect to hear from a creditor.
I am so sick of this 'once we have your money/business, we don't owe you #### all' mentality.
It's the same when you want to return something defective at Canadian Tire and there's one person moving 15 customers through returns at a glacial pace; same thing when you pre-order something from an online retailer, and once they have you committed to buy from them, they don't process your order; same thing when you deal with Shaw.
#### 'em.
I suppose I'll have to go to the Shaw office and wait behind the other 50 people in line and get it sorted out before I cancel so I don't get stuck with this billing error when I cancel.
|