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Originally Posted by ken0042
If you can do that, then that's what I would do.
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I told that to the rep but she said, it's too late. They've already gone through the process and it was my fault for not contacting them the day it was shipped. I didn't know it was shipped via UPS until several days later when the sender finally returned my correspondance where I had asked him to ship USPS. He thought he was doing me a favour by shipping as soon as he could by courier but in the end, he's caused me unimaginable delays and headaches. They also say they are no liable for any fees because the sender didn't put my phone number on the package so they could not contact me directly when the package was held.