Calgarypuck Forums - The Unofficial Calgary Flames Fan Community - View Single Post - President of Shaw: Consumers prefer bundled TV packages

pylon · 10-22-2011, 01:52 AM

When I cancelled my Shaw services today, I made it abundantly clear the position of their CEO on bundled TV did not represent my opinion as a customer and was a major factor in my cancellation. When asked if there was anything they could do to keep my business, I stated "Yeah, refund me the 41 bucks a month I have been paying the last 3 years for non HD channels I never watch anymore, and going forward never charge me for them again."

"Sorry sir, we cannot do that. You have to pay for the standard channels."

"Sorry Shaw, I cannot pay you anymore."

I figure, in the 17 years, I have been a customer, they have got a little over $20,000 of my money, and they do NOTHING, to try and keep you as a customer. Shaw sucks, is getting worse, and is the worst run company in Canada. F U Shaw, blow it out your ass.

10-22-2011, 01:52 AM	#39
pylon Lifetime Suspension Join Date: Jul 2007 Exp:	When I cancelled my Shaw services today, I made it abundantly clear the position of their CEO on bundled TV did not represent my opinion as a customer and was a major factor in my cancellation. When asked if there was anything they could do to keep my business, I stated "Yeah, refund me the 41 bucks a month I have been paying the last 3 years for non HD channels I never watch anymore, and going forward never charge me for them again." "Sorry sir, we cannot do that. You have to pay for the standard channels." "Sorry Shaw, I cannot pay you anymore." I figure, in the 17 years, I have been a customer, they have got a little over $20,000 of my money, and they do NOTHING, to try and keep you as a customer. Shaw sucks, is getting worse, and is the worst run company in Canada. F U Shaw, blow it out your ass.