Quote:
Originally Posted by GreatWhiteEbola
Got the same email, I followed the directions in the auto response: called them and got a quote. I just didn't see it as "we're too busy to quote you on new tires", as you put it. I thought it was odd given the customer service I received.
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I probably will end up calling, but it definitely says they're too busy to get back to written requests. Which is a bit weird, you'd think it'd be faster for them to quote via email vs the phone. I have every piece of information they'd need in the email I sent them, so they'd be doing the same work as if I phoned them, but with all the information in front of them instead of having to get it from me verbally one piece at a time. Plus it's more convenient for me, the customer...