Well as a "new customer" I had another great service experience. Went to get router switched to bridge mode so I could use my own. Used the call back feature that said call back would be 2-3 hours they called back after 1. I wasn't home and normally if you miss a call shaw gives up. Luckily they called back 3 times and I got the last one. Man on phone was very helpful getting the router set up and added my old boxes from my account to my wifes new account!
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