Quote:
Originally Posted by THE SCUD
Any recent updates to the Optik service? Still hating the lag with the remote...
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I got my Telus Optik TV hooked up a couple hours ago. I heard about the lag issue from posters and my friend, but I have had no issues with it. The 'lag', if any, is not even 1/2 a second delay. It acts pretty much like a normal remote. Maybe I got a newer one?
Also wanted to pass on something I found out today. So I signed the 3 year contract, which gave me promos for the first 6 months, free pvr, free laptop, and free NHLCI for the first year. I called Telus after the install to get more channels activated and asked her to confirm the centre ice package. Turns out, the centre ice is only free is you chose to NOT GO WITH THE PROMOS. So instead of having the first 6 months at promo prices, you would pay regular fees AND THEN CI would be free.
I was pretty dissapointed to hear this, since the CI promo was the main reason I switched over from Shaw, and not only did the CSR confirm it when I booked, but the person I chatted online with on the Telus site also confirmed it. The CSR I talked to today apologized and said she would give me the promo prices, but I would have to pay 4 installments for the CI package. She said she would follow up with the CSR who I talked to originally, but to me that means its getting swept under the rug. Just thought that if you are choosing to sign with Telus to get that offer, you should be made aware. I'm sure I could have haggled it out of her if I persisted, but she gave me all the superchannels free for 3 months.