Phoning Shaw's Tech Support has been a joke lately. I called one night because I lost my cable and internet. First I tried holding but it is taking so long so I hang up. Tried calling again and did the call back. They called me back after 40 minutes. They couldn't fixed my cable and internet. Was told they will send somebody but it won't be until after a week. I told the guy i can't wait that long. I ended up fixing the problem myself after a few minutes talking to the guy. Now every time something is wrong with my internet, i just try to fix the thing myself rather than calling them and wait for a long time to talk to somebody.
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