Quote:
Originally Posted by Rathji
^ I am amazed that with all the people in this thread that say use Twitter or online chat for speedy results and people still wait on hold for 3+ hours.
Doesn't excuse the shortage of staff, but just seems like a strange strategy.
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I've never tweeted. No interest in it. Plus I had the phone on speaker while I was doing other things. Pretty surprised how long it took though.