Quote:
Originally Posted by Hanni
Waited 2 hours for a call back, explained my issue, "I'll have to transfer you to tech support". Recording "something about tech support not available....your call has been transferred to customer support... wait time currently 2 hours"  |
I'm going for the record.
Initial wait was 75 minutes. I was then transfered to "Tech Support". Wait time is currently 4 hours!! My phone says I've been on the call for 114 minutes so far.
She lied and said I'd be at the top of the list.