Quote:
Originally Posted by Huntingwhale
Well, I treid to get thru to Shaw again yesterday and no avail. I even sat online waiting to chat with a CSR and nothing. I went to the Telus site to check out their Optik TV and immediately I was put in touch with an incredibly helpful CSR who managed to find me a great deal. I ended up getting Optik TV with HD channels, and the fastest Optik internet, for $77/month during promos and afterwards around $117/month. I also got a free HD PVR recorder, a free laptop, all movie channels free for 3 months and NHL centre ice for free! I had to sign up for a 3 yr contract, but it will be cheaper then my Shaw package (even after my Telus promo expires).
Now the challenge will be to get thru to Shaw to try and cancel my account. I can't wait to ream them out. All I wanted to do was order NHLCI for my shaw account. That's all. But now because of their piss poor service, they will be losing a client. Can't wait to see how they handle that.
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when i switch from Shaw to Telus, Telus offered to cancel my Shaw account for me after they finished my install. not sure if they're still offering to do that or not