Quote:
Originally Posted by Yamer
I don't know what it is like in Calgary, but here in Red Deer I find it much easier and more personable to just go down to the Shaw building/office and deal with them directly for all matters.
Quick question, I am looking to re-adjust my plan to something more economically friendly. Are the plan prices and TV theme packs on their website for new customers only?
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Personalizer plans are available to everyone.
I was able to upgrade my internet to Broadband 50, keep my phone and the channels I watch for a $20 increase over my previous bundle price (which was roughly equiv to the deal people were getting last year). Still isnt better than the crazy deal Telus will give for 1 year, but cheaper than the price after that by a good chunk.
The current CS issues are 100% related to staffing, which is always cyclical in a service industry. The fact that Shaw has had 2 large dips in employees the past 2 years is not a good sign and if they can't fix it before I have a major issue, then I will strongly consider switching to Telus.