Quote:
Originally Posted by Huntingwhale
This Shaw 'service' is complete and utter BS. I've been trying to order NHL Centre Ice package for 3 freaking days now and I can't get through to anyone! There isn't even an email address that I can email someone at to get them to call me. WTF happened to their service?? Only a short time ago it was a couple minute wait on the phone, or the option for a call back. Now it's a 2 hour wait on the phone and no call back option. Does anybody know of any email addresses that can get through to them?
Lst night I spent over an hour and a half on hold, only to get disconnected for no reason. Complete BS. I'm tempted to switch over to Telus but I can't even get through to Shaw to disconnect.
FFS, at least give me the option for a call back instead of making me wait on the phone for a couple hours, wasting my daytime minutes. I JUST WANT TO ORDER NHLCI and can't do that with my online account options, so I am forced to talk to someone. Such garbage.
|
I know what you mean, over the weekend I got a new PVR terminal and we called to activate but the wait was like 4 hours on saturday night arond 8pm. I went out that night and came home at like 4 am and was wide awake so decided to call and they still had an 1hr wait. I called Telus last night too and the wait was about an hour.
If you have twitter you can message ShawHelp and I think they can try to help you.