Quote:
Originally Posted by likwid888
I was on hold for over an hour just to cancel a service call. No tech support or anything needed, just an appointment cancellation. It's freakin ridiculous.
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I was last with Shaw 2 years ago but I have to say their call wait time at that time was simply the best in the industry. It's either a quick hold or a call back within 15 minutes. It's sad to see this isn't the same anymore.