Quote:
Originally Posted by Wormius
How is that great customer service? No deposit? I'd be paranoid that they have no incentive to make my cake. The deposit is my guarantee that someone has acknowledged and will be committed to fulfilling an order. Especially for something that is time critical like that, my nightmare would be they didn't make the cake but since I didn't put a deposit on it, they werwn't obligated. I am glad it worked out well here for you and the bakery didn't flake out or anything.
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Huh? Placing a deposit doesn't guarantee you anything, all it does is protect the seller from flakes like Philly. A seller can just as easily decide not to go through with things deposit or not, all that changes for you is the extra headache of getting your deposit back. the presence of a deposit doesn't make their obligation any stronger.