Quote:
Originally Posted by CaptainCrunch
My dry cleaners don't phone me up when my dry cleaning is done, they told me when it would be done. When I order pizza for pickup, they tell me when it will be ready, they don't phone me up. They told the original poster when it would be ready, then probably waited for him until a whack of time passed then said wtf, is he picking this thing up or is he going to screw us ove?
|
But they knew he wasn't picking it up because he called them to tell them he was cancelling the order.
If they don't understand how to use voicemail or decide they will ignore the voicemails their customers leave then they shouldn't have it as an option for customers to use.
I agree with you if he hadn't called back and said screw it and just didn't show up but he seemed to have called back in a reasonable time based on the timeline they gave him for when the cake would be ready.
Quote:
I'd be fine if it was an off the shelf order, it wasn't it was a custom order. then when they phone, he tells them that he'll come by and pick it up and doesn't.
The op is out nothing, the shop owner is out 40 bucks plus time. Who got screwed over here, it wasn't the op.
|
Somehow I deleted the overhead costs comment you had but will address it here. I would agree if it were a big order like another poster mentioned such as a Wedding cake that could be over 100 dollars and would take a long time to make but this seems like a fairly routine order and not something that should really come into play that much in terms of electricty, salary etc.
I certainly don't think the OP got screwed but based on the small order, fact that the OP called back relatively quickly and in what would seem like a time that likely occurred prior to the cake being started (based on the baker likely finishing the large order first) it seems to me like something that happens to businesses all the time.
Sucks for the baker a bit yes, but not something horrible done by the OP that should have people questioning his character and certainly not something that warrants 80 calls.
Personally I think I would have gone in and got the cake if I were in the situation but don't think the OP is such a terrible guy for not doing as he made a good faith effort to cancel said order and probably thought that the order was cancelled.