The name of this place sounds Japanese, and Japanese people are the only people I will ever do business on with a handshake. I have never had them back out of any sort of deal when they have given me their word. In fact, in my industry, where ever I have worked, it is common practice to do business with Japanese people and not request a deposit, as they find it insulting, and distrustful.
So it looks like you they extended you that courtesy, and you threw it back in their face.
|