Quote:
Originally Posted by CaptainCrunch
How is that a resolution, your basically saying that the Baker should write off the first cake, and make him a second cake and charge him the $40.00.
In that scenario the Baker doesn't get anything and the op basically doesn't pay for the first cake.
The proper resolution to me would be that the OP pays for the first cake, and maybe gets a half off deal on a second cake.
If the OP doesn't like that the Baker should tell him to F off and ban him from the store.
You could argue that the baker stands to lose a customer, but I'm not sure that the OP is the kind of Customer that I'd be willing to bend over backwards for. I'd rather have clients that honor their word and are appreciative that maybe I didn't charge him a deposit because I trusted the client to honor his word.
|
I understand your perspective Captain. However, I feel that all of the parties involved are in the wrong...the OP should not have expected to get a cake on such short notice and then cancelled by message...the baker should not have agreed to make a custom cake on short notice without a deposit and then failed to deliver on time (and then continue to pester the OP buy calling him over 80 times).
I agree, I don't know if the OP is the kind of customer that the baker would want in the future. However, as it stands, the baker has much more to lose in this situation than the OP, as this problem has been aired on CP...and it is his cake business that will suffer from the bad publicity and not the OP (whomever is wrong is mute at that point).