Quote:
Originally Posted by CaptainCrunch
Except that they had called once and left a message that the cake was ready, and the OP didn't get back to them, and they had to phone him a second time, in which he basically announced that he was fisting them. So up until that point they were reasonable.
So at that point they had nothing to lose by hammering his phone 80 times.
Chances are they weren't going to want to do business with the guy again after he flaked.
Maybe next time, return the first message.
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It was also their fault for not answering their phone or checking their voicemail. Cost of doing business is what I say. If they can't be bothered to take a deposit they can't be too concerned when someone doesn't show up.
Also it shouldn't matter if the customer didn't come phoning 80 times is harassment and I'm glad they didn't pull that on me as I would be getting back at during any spare time I had.