Quote:
Originally Posted by mykalberta
On a more serious note, they didnt deliver the cake in the time frame promised (2 hours) instead they took 4 hours. I have to side against most users and say I dont think you are obligated. You called 30 minutes into the 4 hours and left a message to cancel.
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How can we be sure the cake wasn't ready within the original timeframe?
Quote:
Originally Posted by Philly06Cup
Yesterday, 8:00pm. Yamato phones me. I'm at dinner, and don't pick up. They leave me a message saying that my cake is ready, and ask why I haven't picked it up yet.
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This part of the story isn't clear on it, how can we determine that the cake did indeed take 4 hours and not the 1.5 to 2 they told him? Perhaps the message was left at 8pm after they waited for a while and wondered where he was? Now if the message had said "We've had your cake ready since 5:30 and are wondering where you are?" that would clear things up nicely.
As it stand now