^^^ Last year was my first as well, but I was able to pick them up well before pre-season. Granted, I had no idea that they weren't being mailed like the hothouse tickets were. Finally I asked the ticket rep, after I read everybody else had received theirs and she told me they were ready to pick up. Not sure if they would have ever contacted me to tell me they were ready though. You should just check, but the email I got suggested that if you opted to pick up your tickets they would notify you. If they were shipped directly to STH from the printer, you can expect it will take a while for the ticket office to sort through them all when they get the ones specified for pick up.
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