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Old 09-02-2011, 02:08 PM   #619
underGRADFlame
Lives In Fear Of Labelling
 
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Well I called Shaw yesterday to cancel my account, when they asked why I explained that not offering existing clients the same deal as new clients on the gateway was my major deciding factor. The CSR yesterday hadn't heard of the deal so did some research and asked if she could get back to me today with a offer (she was nice on the phone so I said sure).

Today 24 hours have gone by so I call back, and get a A hole Aussie CSR, who was hostile towards me from the get go, and said that being that I just came off a "great deal" with Shaw that I shouldn't expect another deal. I then asked why a new account is more valuable then losing mine for this new great deal, and he said and I quote "well this deal isn't that great", to which I said "so your screwing your new clients too then"!

Either way, I cancelled my account and have signed up for Optik for the $50 less a month (goes up to same as now in 6 months).

That being said after a month I will be watching for deals with Shaw for the Gateway.
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