Quote:
Originally Posted by Coys1882
No dice for me - I guess 15 years isn't loyal enough or I don't have the persuasive voice. Anyway - I'm supposed to be called by retentions tomorrow. If I can't get it out of them then I'm going to switch to Telus.
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Did they gave you a reason why you were "rejected"? I haven't been on any service or pricing promotion for at least a year which I assume helped. At the same time this was definitely not my first call into Shaw.
I was just calm and polite, but somewhat demanding on the phone. I was also quick to point out the differences in quality of what I'm currently on with what they were offering new customers and kept stressing how ridiculous it was to be paying more and being offered less.
Maybe I just got lucky.