^
Telus would have to be unbelievably inept to not know that there was a problem with thier firmware. That said, it has been a long time since it started and it hasnt been fixed, so my (completey random) guess is that to fix it they have to remove something they added, and they are not willing to do that .
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"Wake up, Luigi! The only time plumbers sleep on the job is when we're working by the hour."
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