[Travis Munroe]

Update: Spoke to my friend today and its now been 10 days and she was to meet the owner for it back. The owner told her to wait until Sept 1.
I have a feeling there will be quite a few extension requests now lol.

This is a weird question coming from myself being a realtor and I have found several sources online but am more so curious if anyone on CP has advice based on possible personal experiences.

A friend of mine whom is new to Calgary was renting a basement suite (no stove but hot plates). The family who owns the place is living upstairs and they have their sons bedroom in the basement. He was to use his bedroom only and all other activities were to be carried out upstairs.
She has now left and wants her damage deposit back. They gave her 50% and said that they need to wait for another renter to pay her the other 50%. I am assuming cash is tight and they spent her deposit and need someone elses to refund her.
She is a student and $300 is a different amount to different people. For her it is a big enough chunk of cash to hinder other expenses.
Some of the things that occured during the lease:
- House is up for sale and her room/furniture was all photographed and on the internet. I know that she needs to sign a consent form for this.
- She was rarely given notice on showings and on a couple occasions came out of the shower to someone walking around in her room.
- She would come home from work and have her blanket taken off her bed and put in the main room. The son would say he was cold and he grabbed it.
- The odd item from her fridge was used.
- Her indoor cat (allowed according to lease) would get locked in different rooms and on one occasion she found it a couple blocks away after someone left the entrance to her suit open.

Now she was supposed to get the rest of her deposit back today but was informed because the possible tenant didnt give his damage deposit that she would have to wait another week. It is my understanding that it must be returned in full after 10 days and that a log of which account it went into is to be kept for 3 years. This also means that it stays in the account and is not spent.

Anyone on CP have some advice for my friend based on possible scenarios they went through...

Thanks in advance.