99% of the time sizes 8-13 are a core size run so if they don't have your size chances are they did have them at one point but sold out. The company I work for used to try and stock at least a 14 and sometimes a 15 in basically every shoe we carried. The problem was, as much of a demand as there seemed to be for larger sizes, the shoes would sit there on the shelves for months until we were forced to mark them down just to clear up space.
My boss currently has a size 22 New Balance sitting in his office. The things a monster.
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