Quote:
Originally Posted by OldDutch
I do have the modem you mention. I read the serial to a tech services guy, and he told me the SMC wifi/modem/router I had was not capable of BB50 speeds. Maybe he was wrong? He seemed to be stumped as to why they would send me that router. However, at this point I dunno who to believe. I guess I just will wait for this new router to show, and go from there.
If I gave you my modem model number, would that be enough for you to tell me if it could do BB50?
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As Rathji said, post the number and I can also check at work. I'm working from home tomorrow, however, but I can compare on Wednesday for you.
As for Shaw's "goodwill", I'm sure that they're trained to spin things so that it sounds like you're getting the best resolution on the planet. In reality, they were righting a wrong and threw in a little extra, but they'd never phrase it that way.