^ Maybe I'm missing something, but the price difference was refunded plus $60 extra. Seems like a reasonable outcome to me. Obviously, the conduct of the operator should have been better, but the end result seems quite fair.
We have an new SMC modem here at work, and it handles Broadband 50 just fine. Not sure if it is the same model as what you've got, but ours is the new modem/router/wifi combo. A friend of mine had some speed issues that were resolved by a tech coming out and replacing some of the cabling between the modem and the main connecting point in his house. Something to consider, anyway.
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