Quote:
Originally Posted by Vulcan
I found Shaw pretty good in giving me a rebate when I complained that my internet connection wasn't as good as what I was paying for. Now I regularly get high speed download connections at, at least twice the speed at what I'm paying for.
|
Called today and talked to Loyalty department. They threw me a $300 credit as a "Goodwill gesture". Really? Cause 24 mo x $10 month = $240. That is what I paid for service not provided. The guy also belittled the fact it was "only" $10 months.
Whatever, I took it, but now I am waiting at the back of the line for a new modem. Probably 2 weeks he said.
Shaw used to be so much better, they are really getting arrogant lately when I deal with them.