Just FYI to those using Shaw internet. I have been billed for Shaw "Extreme" high speed for the last 2 years now. However, I just found out today, through my own work, that they actually had me on regular "high speed" all this time.
How did I find this out? I ran their speed test, and on the results page, it shows you what you package your on (highlighted in orange).
http://speedtest.shaw.ca/
Mine said "High Speed", so I called them today and got the "Ooops, sorry" from them. I wouldn't have found this out either had I not upgraded to Broadband 50, and ran the test, getting DL speeds of 10 Mbps.
Also, the SMC modem they sent me on Friday apparently can't handle Broadband 50, so I have to go into Shaw tomorrow to exchange it (if they have any in stock is another question). This is a second and separate issue I am pretty upset with.
So you may want to run this test to make sure you are actually getting what they charge you for.