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RIM relied on corporations having to buy their proprietary Blackberry enterprise servers and pay for all their support and software and extortion level fees, etc. Corporations have shifted to allowing their employees use what devices they want (ios, android), and using all the cheaper solutions out there with Linux or Microsoft Exchange do everything.
Blackberry is dead meat. There is no way they can recover. Nobody is going to make apps for a 3rd proprietary platform. If you don't have the apps, you can never compete. Doesn't help that they make it almost impossible for anyone to become an app developer. There was a letter from a prospective app developer in Waterloo who complained that to even get the dev kit, he needed to pay $200 and get a public notary to prove his identity. After that, the dev kit had no complete tools, they were just libraries he had to put together himself. If you develop for IOS and Android, you just jump right into it without any barriers.
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The only company to ever pull this off was apple and that was because of a fanatical fan base and even they had to go to a different product to succeed. Blackberry by being so proprietary slit their own throat. No app development and the outrageously high support costs did them in. The Playbook is a joke for the same reasons. Applestore and android app market will kill it. In the end the Eulogy will be the same as many others.... Market changed and they didn't.
Every corporation I know of that was a tried and true BB shop is now going to this. Most are paying their employees a stipend per month and letting them choose their own phone. This way they do not have to stock the inventory and pay for the expensive BB licenses and infrastructure.
http://www.good.com/?id=33
Does pretty much all the stuff a BB will do on any platform.