Quote:
Originally Posted by Hemi-Cuda
i wouldn't be so quick to switch if i were you. i did and i'm regretting it quite a bit. the Telus box is a POS, the delay from when you hit a button on the remote to when the box actually decides to respond is terrible. the guide layout is worse too from my experience (an example being in the PVR section you can't actually see how much space is being used or how much you have left. you have to go into the settings menu and drill down to some obscure option). combine that with Shaw's recent big increase in internet speeds and i wish i had just stayed. i'm gonna ride this 6 month promo and then i'm promptly switching back
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Thanks a lot for this. I am loathing the thought of switching to Telus. Just the thought makes my skin crawl. I used to work for them, and I can honestly say I would never buy a product marketed by them. Kind of like working for McDonalds.
Anyways, I just am seduced by price. I haven't called yet, but if they can throw me some kind of bone, I will stay. I just know deep down that whenever I deal with Telus it ends up biting me in the a$$ every time.
EDIT: Called Shaw and had a good tech talk with the CSR. He admits that Telus hardware is cheap, but you get what you pay for. Shaw's goal is not to go the super cheap route but to give you a high quality system. We walked through the pros of Shaw gateway and it did sound better.
Since the service cost is same price or a bit better on Shaw, it comes down to hardware. My bad experience with Telus in past, combine with good experiences with Shaw, and the responses here on Telus sealed it for me. I ordered the gateway, and am getting it next week. I'll post back with my thoughts when I get it.