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Originally Posted by fotze
Good luck with that. I have phoned a few times with their new procedure of tracking calls with a tracking number to ensure a response. Nothing.
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The only times I had to call 311 I got a response right away. Once my garbage didn't get picked up, and a supervisor came by in a half ton and grabbed it and appologized. Second time was after they had done some paving on 52 st SE by McKenzie Towne; they had left a noticable dip in the road for about 6 weeks. (The new pavement was about 4 inches higher than the old, and there was practically a curb there.) Next day it was fixed.