Quote:
Originally Posted by CFENT
You're a fool. I worked a TELUS for 7 years and they won't send you a e-mail either discussing a specific conversation. They will just do a generic one - only in certain situations- which is that same as Bell. It would not be a long shot to say that rogers, RBC, TD, GM etc call center reps will not write an e-mail either.
BTW what department has made you wait 111 minutes... I've called Bell hundreds of times in the last year and rarely waited more than 30 seconds to 1 minute.
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yes, i am pretty sure other big companies are just as bad, that doesnt excuse Bell.
i wasnt on hold for 111 minutes, it took them that long to move two of my phones into a new account and then they wanted to charge me $1000 deposit, despite having paid my bill on time for who knows how long they have been tearing me a new sphincter and exceptional credit.
grrr ... seriously, they are so bad.