Quote:
Originally Posted by Rathji
You don't trust the practices Telus has set up to establish a standard of quality that is acceptable.
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I still don't see how you think not having 100% trust is equal to zero trust. Like most industries I am not 100% confident in their ability to deliver on their promise. Seems there is a fairly easy solution to ensure I get that service.
Are you saying you've never in your life taken measures to ensure that the product you're paying for is worth it? Or that you care if I do?
I was hoping maybe actual Telus customers could tell me how their service has turned out. Have many people had techs rewire their whole house? Has everyone that switched had a tech that just said the coax was fine? Does anyone have a choppy signal? Instead we're in a debate about my loyalty for Telus. Doesn't make any sense to me why you care how loyal I am to Telus.
Quote:
Originally Posted by Barnes
In the time you have spent arguing you could have re-wired your house 30 times. Could you just save the rest of us and go do it already? Christ.
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I know I've invested hours into this thread. Typing 5 responses is so taxing I'm not sure how I've even gotten this far.
God forbid people use an Optik thread to talk about their Optik service!
You don't have to read it and others don't have to respond if they don't like it. You have chosen to follow this thread. No one forced you to. Don't like it you can leave.
I aksed for an opinion and was provided one. I presented some options that I was thinking of and some feedback I've received directly from Telus.
The time isn't an issue. I'm sure if I want to pull out the coax I'll just go ahead and do it. I was trying to get some semi-informed opinions on how it has turned out with coax.
Telus has told me if my feed is choppy I can complain and they'll rewire it. Not my ideal solution. Nor is pulling out the coax if I don't have to. Not a huge job but I'd rather let Telus do it.
I don't have 100% faith that the Telus installer will rewire my house if he doesn't have to. Telus gave me a similar answer when I asked what the chances are. Psnap has guaranteed that won't happen. I guess we'll see.