Quote:
Originally Posted by DementedReality
Hang on a second Ken ...
you arent shipping with the courier, the person you bought from is and they do know about the brokerage charge and duty and taxes because they are asked to declare on the waybill who is responsible for the charges.
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I just entered a random shipping quote on UPS.com. This is the only comment about brokerage. (Emphasis mine.)
Guarantees and Notices
Subject to the Tariff/Terms and Conditions of Service, UPS guarantees on-schedule delivery of packages shipped via UPS's services listed as guaranteed, or will refund your transportation charges. Guaranteed Service is not available in all locations and scheduled business days and delivery schedules are revised occasionally due to changes in distribution and volume. Service to some remote areas also may require additional delivery days. For current delivery schedules, service availability and information, and a description of the UPS Service Guarantee, see the UPS Rate and Service Guide. Certain commodities and high value shipments may require additional transit time for customs clearance.
Rates are estimates only based on Prepaid service.
Please Note: Shipping rates quoted are estimates based on the information you have supplied. Shipping rates quoted do not include duties, taxes or other non-routine customs brokerage charges. Other shipping charges, surcharges or accessorial charges also may apply. Your final shipping charge may differ based on your shipper characteristics and the characteristics of, and services requested for, packages actually tendered to UPS. Rates quoted here are based on UPS published rates. Please see the UPS Rate and Service Guide or the applicable service and rate guide in your jurisdiction for details. Rates and service may vary at retail locations.
Duty types are provided as a convenience only and should not be relied upon by shippers or any other person.
Seems a little vague to me; what is a non-routine brokerage charge?
Once again, all I am saying is that at this point in the process they should be telling me (the shipper) that my customer will be hit with a fee that is 2-4 times the price of what the shipping charge was. Heck- there was already one manditory field where I chose the packaging; why not make a bold statement to that effect there?
That is where I suspect if they did, they would have fewer people shipping with them.