When I ship something through UPS I sure as hell do not know how much the brokerage fee is going to be. Not once have I ever been told what that amount will be. It would be nice for them to point it out seeing as it could be as much as the item itself or more. I hate sending a package to a person and they getting upset about the brokerage fee. I didn't know about it, they didn't know about it... UPS knows about it. They should state it upfront and clearly.
You clearly are in a demented reality... you're by far the minority here, and you only seem to know what you do because you were in the business. For all us other folk, we're left in the dark.
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