Quote:
Originally Posted by ken0042
How is somebody supposed to "understand" when the charge is hidden. I think maybe you are the one who needs to read the thread. I'm still waiting for somebody to tell me how a comapny that sends thousands or millions of packages can justify not telling its customers about a charge.
The only reason I know about it is from threads like this; no courier has ever bothered to tell me.
And its not like it's some other company making this charge; it's the courier charging for the "service."
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Hang on a second Ken ...
you arent shipping with the courier, the person you bought from is and they do know about the brokerage charge and duty and taxes because they are asked to declare on the waybill who is responsible for the charges.
what other companies deliver small parcels other then couriers? of course they are the only ones charging it because they are the only ones who are asked to provide that service.
as already explained, CanadaPost isnt tasked with the same level of care and scrutiny as commercial operators and therefore either charges far less or not at all.
again, as the consignee, you never entered into the contract with the carrier, the person doing the shipping did.
sounds like the issue is with sellers who offer "shipping" but dont disclose the true cost of purchasing from them.