Thread: WTF Dhl
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Old 06-02-2011, 10:03 PM   #62
wooohooo
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Again, the problem isn't the fact there's a brokerage fee... but rather how they charge it after the fact. Even if it is separate entities and UPS is picking up the cost for us, shouldn't we know about this cost before we buy the item? Regardless, to most people... shipping includes everything to get from point A to point B including brokerage, duty etc. When paying you should have a outline of what your fee includes and a disclaimer stating the amount of the brokerage fee and who is covering the cost. Then you pay for the item, not when it comes to your door.

Like someone else said, brokerage fees are so random, there have been times which I've got shipped the same item, same shipping package and got dinged for brokerage once and not the other time. So how are we supposed to know? Call every single time?

It seems a 'scam' because the parties are not given any indication of this fee and is charged after payment.
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