Thread: WTF Dhl
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Old 06-02-2011, 03:02 PM   #49
longsuffering
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Quote:
Originally Posted by DementedReality View Post
did you know the reason USPS and Canada Post dont have to charge the same fee's and dont have duty and taxes (as often)?

a) because they are subsidized by taxpayers, they dont have to earn a profit

b) customs gives them preferential treatment for clearance.

so, sure take advantage of this, but dont accuse the private for profit companies of ripping you off, its not the case. they are in business to make a profit and dont have the benefit of customs overlooking the process for the mail.
I wonder whether you, or someone close to you, works for a courier company?

I want to be fair to you though, so I'll ask you a couple questions.

1. Is it 'right' for a courier to charge $40 to process an item costing $20?
2. Is it 'right' for a courier to charge a processing fee without disclosing UPFRONT what the fee is?
3. Is it 'right' for a company such as DHL to charge twice as much as their competitors for customs processing - again, without disclosing that a fee will be charged at all?
4. Is it 'right' for a courier to process customs documents on behalf of a recipient without (1) the recipients permission, or (2) providing the recipient an opportunity to Customs clear the shipment on their own? (Fedex at least normally provides this option)

It seems like you're saying anyone buying anything on the internet should just bend over and pay whatever the courier decides it wants to charge for services it was never asked to provide.
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