Quote:
Originally Posted by Drury18
DHL, UPS and FedEx are all crooks when it comes to collecting Duty and imposing their "Brokerage Fee's". And also extremely questionable with their fee collecting. I had a parcel that I paid the fee's on through one of the above, had proof on my Visa statement I did and still got a call from their collections department 6 months later threatening me because I hadn't paid. It took me two weeks to get it cleared up, with daily calls threatening me, even after sending them the Visa Statement several times showing payment on the invoice they had in question.
I refuse to do business with anyone that ships via this method. If I'm buying from the US, I request shipment through USPS even if it will take longer. I've yet to pay any Duty or Tax on a package from the US to Canada that goes through USPS/Canada Post. Never had an issue with UK Royal Air Mail either. Waiting a little longer is worth not dealing with those a-holes.
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did you know the reason USPS and Canada Post dont have to charge the same fee's and dont have duty and taxes (as often)?
a) because they are subsidized by taxpayers, they dont have to earn a profit
b) customs gives them preferential treatment for clearance.
so, sure take advantage of this, but dont accuse the private for profit companies of ripping you off, its not the case. they are in business to make a profit and dont have the benefit of customs overlooking the process for the mail.