we recently purchased a used 2008 ford edge - a friend of mine gave me a heads up about "the documentation fee" that places are charging.
i confirmed the total price of the car with the salesman and then they trotted out the documentation fee - i was mostly annoyed because when i asked the salesman what the total price was, he did not include the fee.
given that we were paying for the car with a cheque and that the fee was not stated anywhere on thier website, i suggested to them that they needed to do something with the fee - which they did.
i guess i get why they would have a fee - but i was annoyed how they trot it out at the last part of the process.
generally speaking, i'd think that in order to really start talking real number on a vehicle that you need to show some real interest in buying the vehicle - for example we took the edge for two test drives and then took it to a thrid party mechanic for an inspection before we started talking numbers with the dealership.
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