[lucky1]

Originally Posted by pylon

I've said it a million times, but I will say it again "If I lied and cheated my customers, the same way they have lied and cheated me, I would be in jail right now."

AMVIC is agreat idea, it keeps the dealers straight. Unfortunately there is no AMVLCSTTTWOARWALOCAATTPLFTDRWAO1YWVWDI (Alberta Motor Vehicle Lying Cheating Stealing Trying To Trade Write Offs and Rebuilts Who Also Lie On Credit Applications And Take Third Party Loans For Their Distant Realtives Who Are On 1 Year Work Visa's Without Disclosing It.)

In the 12 years I have been in the business I have seen the pendulum swing completely the opposite way. Now it is dealer beware, not buyer beware. We probably walk at least a doazen deals a year because we don't trust the customer, or think the deal is fishy, or the car is going to end up in a shipping container to Koreikstan 2 days after the first loan payment comes out.

I had a customer lie through their teeth to me on a credit application, and get approved. Then went to put 75,000 kms on the car in 1 year and change the oil once. Engine blows, warranty says "SOL oil changes are not some sort of scam, you gotta change the oil every 16 k minimum and keep records." Customer says I coached them into lying on the credit app, therefore the sale should be null and void, and then beached the car on our lot. Almost cost me my job, and damaged my reputation I had with the bank.

This is the crap we have to deal with, and I am seriously considering leaving the car business, and a very comfortable living as a result. Too high risk, as the accusations people will make to save a nickel, or get someone to pay for their stupidity is monumental.

Everyone scrambles to blame the dealer, but when customers do stuff that is absolutely asinine, underhanded, and illegal, nobody has the balls to call out the customer.

its nice to hear the other side of the story....I can see why some Salesmen are pretty adamnant about getting a deposit up front. Its all about respect, I always let the salesman know right from the start what my conditions are.....if he cant (or wont) be able to work in those conditions, I kindly thank him and move to the next office..or dealer. There are some really really good people to deal with the in car industry, you just have to find them :-)