Quote:
Originally Posted by PIMking
I don't know how it is in the housing market but I sold cars for a few years and I've heard everything in the world about buying cars.
"best price buys it now"
"I'm a year out doing research" (on a used car)
"I'm looking at the 350z and the Honda Civic Si"
"I'm paying cash, So I just want your lowest price"
We got stroked a lot when I sold cars, people were rude and are just as bad as the salesman. People would actually just wanna drive cars to waste your time and wouldn't feel bad about it. When I took ups on the lot and we started to question what they're really looking for I would simply ask if they're looking to buy a car or just wasting my time. I would just get that out of the way right away because I would rather be told "no" right away then waste an hour showing a vehicle and going for a ride only to be tossed the keys and told "thanks". Or get them in the office thinking they're going to buy the car and get nothing and never seeing them again because they went to another Nissan dealer down the road and some dbag lets them buy the car from him when I sold the car but they were embarrassed to come back because they were wrong.
this is a major reason why I got out of sales, because the people blame the dealer for everything. I know a lot of it is true but the buyer isn't an angel either.
|
I've said it a million times, but I will say it again "If I lied and cheated my customers, the same way they have lied and cheated me, I would be in jail right now."
AMVIC is agreat idea, it keeps the dealers straight. Unfortunately there is no AMVLCSTTTWOARWALOCAATTPLFTDRWAO1YWVWDI (Alberta Motor Vehicle Lying Cheating Stealing Trying To Trade Write Offs and Rebuilts Who Also Lie On Credit Applications And Take Third Party Loans For Their Distant Realtives Who Are On 1 Year Work Visa's Without Disclosing It.)
In the 12 years I have been in the business I have seen the pendulum swing completely the opposite way. Now it is dealer beware, not buyer beware. We probably walk at least a doazen deals a year because we don't trust the customer, or think the deal is fishy, or the car is going to end up in a shipping container to Koreikstan 2 days after the first loan payment comes out.
I had a customer lie through their teeth to me on a credit application, and get approved. Then went to put 75,000 kms on the car in 1 year and change the oil once. Engine blows, warranty says "SOL oil changes are not some sort of scam, you gotta change the oil every 16 k minimum and keep records." Customer says I coached them into lying on the credit app, therefore the sale should be null and void, and then beached the car on our lot. Almost cost me my job, and damaged my reputation I had with the bank.
This is the crap we have to deal with, and I am seriously considering leaving the car business, and a very comfortable living as a result. Too high risk, as the accusations people will make to save a nickel, or get someone to pay for their stupidity is monumental.
Everyone scrambles to blame the dealer, but when customers do stuff that is absolutely asinine, underhanded, and illegal, nobody has the balls to call out the customer.